Utilities

For one of the most important utilities in Northern Italy we have designed and started a service OT SOC dedicated to the protection of SCADA infrastructure and field systems. The project started with theanalysis punctual of the messages exchanged through the main industrial protocols, reconstructing flows, dependencies and expected behaviors. This allowed us to assess the cyber risks associated with potential sabotage, both external and internal. We defined an integrated model consisting of specialized technologies, monitoring systems, operational procedures, and qualified personnel. The tuning, which lasted a year, has allowed us to accurately distinguish the truly relevant events from the normal functioning of the systems. Today, customers have access to immediate, qualified, and contextualized alerts, with an extremely low number of false positives and a much faster, more informed, and effective response capability.